COVID-19 Update – Mar 20, 2020

The last few weeks have been an overwhelming torrent of news and information, and it’s quickly become clear that things won’t be returning to normal anytime soon. That’s a bitter pill for us, because up until now, we’ve been working incredibly hard to make this summer our best season yet–booking incredible music artists (including a Grammy winner!), planning workshops and presentations and much more. We’ve made improvements on site, installed new signage and many other things we’ve been looking forward to showing off… but now, it’s clear, we have to wait.

Effective immediately, we’re cancelling all events and bookings scheduled between now and May 9th, 2020. If you’ve already made a paid reservation or paid an event deposit, please get in touch so that we can sort out reimbursement. And going forward, we’re going to be changing our cancellation policy on reservations, bookings and event tickets–we won’t be able to provide refunds for sales after today, but will instead provide credit towards another reservation, booking or ticket.

As a business we’re in a holding pattern right now–we have staff scheduled to start in two weeks, suppliers we should be contacting to bring in product, summer students to start to recruit and train. All of that is currently on hold and we’re not sure we’ll be able to generate much revenue from our usual sources: admission fees, meals, campground reservations, etc. Meanwhile, we still have bills to pay, so need to generate some measure of income–that way we can keep working on getting the site ready for whenever we’re allowed to open.

One of the most straightforward ways you can help support is through these challenging times is to buy a Season Pass to the site right away. And one for your friends. If we’re open for less than 75 days this year, your Season Pass will automatically be extended to the 2021 season. But in the meantime, that money will make a real difference for us.

Over the next few days and weeks, we’ll be sharing more information regarding our plan for the season and how we hope to take care of ourselves, our site, our employees, our vendors and our community.

Ultimately, we’re all in this together and we’ll get through this.

We ❤️ you. (Go wash your hands.)

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